TikToks, Instagram Reels & Facebook Stories
Tap into the creativity and virality of TikToks and Reels by including them in your campaign activities. Wooly now supports links to TikToks, Instagram Reels, and Facebook Stories content.
As with Instagram Stories, advocates upload a screenshot of their Facebook Story. TikTok and Instagram don't yet provide APIs for TikToks and Reels, but in the meantime, participants can add links to the content they created.
Bulk Download Campaign Images
Quickly download all the user-uploaded content from your campaigns. Previously you were limited to downloading a single image at a time. Now you can select and download multiple images at once. The downloaded files are the originals from the advocate.
UGC is considered the most dependable, honest, and genuine type of content.
Now it's super easy to download any of your UGC and repurpose it in your marketing and ecommerce projects.
Search Contacts By Discount Rules & Codes
Expedite support requests involving discount codes by quickly searching for the contact who has been assigned to a specific code.
Additionally, monitor the health of your programs by finding contacts who haven't yet customized their shareable discount codes.
Tag Program Members in Shopify
Shopify tags are the newest feature for Wooly and Shopify users. The integration streamlines your ambassador and ecommerce workflow. Plus, automating Shopify tags unlocks a bundle of possibilities.
Additionally, monitor the health of your programs by finding contacts who haven't yet customized their shareable discount codes.
Learn how to tag program members in Shopify >>
Wooly automatically creates tags for each program. The tag tells third-party apps like Shopify and Klaviyo if a customer belongs to an advocate program.
And here's where it gets exciting. When a Shopify customer is also one of your tagged advocates, then they can enjoy:
Find out how to customize your ecommerce store with Shopify Tags >>
See Sales & Referrals in Your Currency
Your Wooly brand portal now displays all monetary amounts in your brand's default currency.
Orders received in different countries automatically convert to the correct currency. This means financial reporting and payments are seamless, accurate, and consistent.
Contact Wooly's customer support team if you would like to change your currency setting.
Automated Refunds & Cancellations for Shopify
Previously, canceled or refunded orders were not sent from Shopify to Wooly, requiring manual work on your part to not reward or report on these orders.
Now Wooly captures ALL refunds and cancellations from Shopify.
Automatic Email Notifications
Stay on top of your programs by turning on Wooly email notifications.
Receive email alerts daily, weekly, or monthly when:
Learn more about email updates on your brand ambassador progress and activities by clicking here.
Get the Full Picture
Marketers love tracking their customer's journeys, so Wooly created Contact Timelines to give you the same insights for ambassadors.
Find contact history and add notes by clicking the Timeline tab.
User Access
Now you can limit team member visibility of contacts and programs by program, country, or both.
Setting access rights is extremely useful and prevents contacts from accidentally being added to a campaign, and protects high-profile personal information.
Importing Contacts
When importing contact lists via CSV, you have two more options.
Automated Incentives -- Now Available on Wooly
Manually fulfilling campaign incentives is time-consuming, especially for those overseeing multiple programs.
Wooly just automated campaign discount codes, so sending rewards to influencers, ambassadors, pros, athletes, and customers is easier than ever.
Learn more about Automatic Incentives >>
Introducing Referral Rewards
Wooly now has Referral Rewards and commissions built right into the platform!
The Wooly suite is excellent for activating, optimizing and scaling advocacy programs with people who love your brand. But, in the past, you've had to use other tools to send payments and rewards. Not anymore!
Measure and understand all your social campaign AND referral data in one place. No need to mix various spreadsheets, management and payment software.
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Referral Rewards Are a Standard Wooly Feature
All plans automatically include Referral Rewards. Wooly does not charge any additional fees or transaction charges for sending payments from the platform!
Getting started with Referral Rewards >>
Supercharge Referral Marketing with Pre-Generated Codes
Manual discount rules aren’t so manual anymore! Load them up with pre-generated codes from your store and get all the benefits of Shopify-linked discount rules. While Manual Discount Rules allow many brands to assign custom codes, this can be time-consuming and cause delays for advocates.
We're excited to announce several enhancements to help simplify managing your advocacy programs.
Add Pre-Generated Codes to Discount Rules
We are excited to announce that now you can add pre-generated codes to a manual discount rule.
Plus, Wooly can automatically assign codes to advocates, just like with Shopify-linked discount rules. Wooly will then automatically assign codes to advocates, just like with Shopify-linked discount rules. This is a huge time saver for brands running stores on platforms other than Shopify because you can pre-generate discount codes and import them into Wooly for automatic distribution via campaigns, programs, etc.
The new feature also includes the ability to get notifications when your pre-generated codes drop below a designated threshold so you can replenish the list of codes before they run out.
